What is Communication?
- What, if any, communication is occurring?
- Who is communicating with whom?
Define Communication
- Paradox of fuzzy foundations
- The basic concepts are often the most difficult to define
- Issues
- Intention: selected attention to your receiver, not the surroundings. Therefore, looking at the consequences. Perhaps consequences > intention.
- Meaning (interpretation) – gestural
- Between persons
- An action or a process
Objective: undistorted by emotion or personal bias; based on observable phenomena; “an objective appraisal”; “objective evidence”
Interpretive: attempt to interpret; give suggestions
Quantitative offer stats/ways for scientists to test theories – Experiments and Surveys
Qualitative aids the interpretive scholar’s search for meanings – Textual analysis and ethnography
Objective vs. Interpretive: Three key differences
Epistemology: ways of knowing
- Objective scholars:
- Truth is singular
- Reality accessible through senses – see, touch, fee, etc…
- Good theories reflect nature – good theories are a mirror of what is happening in the world.
- Interpretive scholars:
- Small –t truth
- Truth is subjective
- Knower cannot be separated from the known
- Multiple meanings – how you view things is not the same as others
- human nature
Determinism vs. Free Will
- Objective Scholars:
- “Things happen for a reason.” Interpretative behavior is governed by reason.
- People influenced by 1) Heredity and 2) Environment.
- The more we know about you, the more we can predict how you will be.
- Interpretive Scholars:
- The two are always in contention.
Methods
- Quantitative
- Experiments
- Used to study cause and effect relationships.
- Surveys
- Used to gather a variety of information about how we think and feel.
- Quantifiable because you can count the average.
- Experiments
- Qualitative
- Textual Analysis
- Ethnography
- Form of participant observation, understanding the webs of meaning within a culture and a subculture. Mostly used by anthropologists. Ethnographical communications typically involves ppl who aren’t so very far away (e.g. people in a store, shop, theatre, etc..)
- They look for meaning within a culture, not a count.
Critical Theorists
- Generally align with Interpretive Scholars
- Free Will
- Subjective epistemology and qualitative methods
- PLUS, theorize from position of oppressed.
Primary Goal for Each Approach
- Objective Scholars –> Accuracy
- Interpretive Scholars –> Understanding
- Critical Theorists –> Emancipation.
Socio-Psychological Tradition
- Casual view of communication
- X –> Y
- Your personality affects how you communicate
- Quality of message affects your response
Phenomenological Tradition
- experience of everyday life
- Person’s own interpretations
- Authenticity
- Dialogue
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