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What is Communication?

  • What, if any, communication is occurring?
  • Who is communicating with whom?

Define Communication

  • Paradox of fuzzy foundations
  • The basic concepts are often the most difficult to define
  • Issues
    • Intention: selected attention to your receiver, not the surroundings. Therefore, looking at the consequences. Perhaps consequences > intention.
    • Meaning (interpretation) – gestural
    • Between persons
    • An action or a process

Objective: undistorted by emotion or personal bias; based on observable phenomena; “an objective appraisal”; “objective evidence”

Interpretive: attempt to interpret; give suggestions

Quantitative offer stats/ways for scientists to test theories – Experiments and Surveys

Qualitative aids the interpretive scholar’s search for meanings – Textual analysis and ethnography
Objective vs. Interpretive: Three key differences

Epistemology: ways of knowing

  • Objective scholars:
    • Truth is singular
    • Reality accessible through senses – see, touch, fee, etc…
    • Good theories reflect nature – good theories are a mirror of what is happening in the world.
  • Interpretive scholars:
    • Small –t truth
    • Truth is subjective
    • Knower cannot be separated from the known
    • Multiple meanings – how you view things is not the same as others
    • human nature

Determinism vs. Free Will

  • Objective Scholars:
    • “Things happen for a reason.” Interpretative behavior is governed by reason.
    • People influenced by 1) Heredity and 2) Environment.
    • The more we know about you, the more we can predict how you will be.
  • Interpretive Scholars:
  • The two are always in contention.

Methods

  • Quantitative
    • Experiments
      • Used to study cause and effect relationships.
    • Surveys
      • Used to gather a variety of information about how we think and feel.
      • Quantifiable because you can count the average.
  • Qualitative
    • Textual Analysis
    • Ethnography
      • Form of participant observation, understanding the webs of meaning within a culture and a subculture. Mostly used by anthropologists. Ethnographical communications typically involves ppl who aren’t so very far away (e.g. people in a store, shop, theatre, etc..)
  • They look for meaning within a culture, not a count.

Critical Theorists

  • Generally align with Interpretive Scholars
  • Free Will
  • Subjective epistemology and qualitative methods
  • PLUS, theorize from position of oppressed.

Primary Goal for Each Approach

  • Objective Scholars –> Accuracy
  • Interpretive Scholars –> Understanding
  • Critical Theorists –> Emancipation.

Socio-Psychological Tradition

  • Casual view of communication
  • X –> Y
    • Your personality affects how you communicate
    • Quality of message affects your response

Phenomenological Tradition

  • experience of everyday life
  • Person’s own interpretations
  • Authenticity
  • Dialogue

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